BETTER BEAN CAFE

1. Acceptance of Terms By using our website and placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services. 2. Who We Are BETTER BEAN CAFE is a food and beverage outlet located at 142-L, Burmah Place, Jalan Burmah, 10050, PENANG. We provide a variety of food and drink options for online orders. 3. Eligibility To use our website and make purchases, you must be at least [minimum age] years old and provide accurate personal details. By placing an order, you confirm that you meet these eligibility requirements. 4. Your Account If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. 5. Acceptable Use of the Website You agree to use our website only for lawful purposes. You must not misuse, scrape, interfere with, or engage in any unlawful use of our site that could harm the experience of other users or the functionality of the website. 6. Products, Services and Availability All descriptions and images of products on our website are for illustrative purposes only and may not accurately represent the actual items. Availability of products is not guaranteed, and items may sell out. 7. Orders and Acceptance When you place an order, it constitutes an offer to purchase. We will send you a confirmation email to indicate that we have accepted your order. We reserve the right to decline or cancel your order at any time, such as when an item is unavailable or if there is a pricing error. 8. Prices, Taxes and Charges All prices listed on our website are in Ringgit Malaysia (RM) and include applicable taxes and service charges. We reserve the right to change prices at any time before an order is accepted. 9. Payment We accept various payment methods, including [list accepted payment methods]. Payment will be processed at the time of ordering, and your order will only be fulfilled once payment has cleared. 10. Collection and Delivery For information regarding collection and delivery, please refer to our Delivery Policy. 11. Cancellations, Returns and Refunds For details on cancellations, returns, and refunds, please refer to our Returns & Refund Policy. Please note that prepared food is made to order and may not be eligible for returns. 12. Vouchers, Packages and Promotions Vouchers and promotions are valid for the period specified and are non-transferable. They cannot be exchanged for cash unless stated and cannot be combined with other offers unless specified. 13. Allergens and Health If you have allergies or specific dietary requirements, please inform us before placing your order. Our kitchen handles common allergens, and we cannot guarantee the absence of cross-contamination. 14. Intellectual Property All content, branding, and images on our website are the intellectual property of BETTER BEAN CAFE. You may not use, reproduce, or distribute any content without our express written permission. 15. Third-Party Links and Services Our website may contain links to third-party websites or services. These services, including payment gateways and delivery partners, have their own terms and conditions, which you should review. 16. Privacy For information on how we collect, use, and protect your personal information, please refer to our Privacy Notice, which is in accordance with the Personal Data Protection Act (PDPA) 2010. 17. Limitation of Liability Our liability is limited to the value of your order, to the extent permitted by Malaysian law. We do not exclude liability for any matter that cannot be lawfully excluded. 18. Indemnity You agree to indemnify and hold harmless BETTER BEAN CAFE and its affiliates from any claims, losses, damages, liabilities, or expenses arising from your use of our website or your violation of these Terms and Conditions. 19. Changes to These Terms We may update these Terms and Conditions from time to time. Continued use of our website and services means you accept any changes. The last updated date for these Terms is [date]. 20. Governing Law and Jurisdiction These Terms are governed by the laws of Malaysia. Any disputes arising from these Terms will be handled in the courts of Malaysia. 21. Contact Us If you have any questions or concerns about these Terms and Conditions, please reach out to us at alexongthianhim22@gmail.com. We are here to help!

Thank you for choosing Better Bean Cafe! Once you place your order, you will receive a confirmation via email. If you choose to pick up your order, please collect it at our counter during our operating hours. Currently, we do not offer delivery services. We encourage you to visit us and enjoy your meal fresh from the cafe. If you cannot make it to the cafe, feel free to reach out to us at info@abc.com for any assistance regarding your order. For pickup orders, please allow approximately [insert estimated preparation time] for your food to be prepared. If you are unable to reach us for any reason, we will hold your order for [insert holding time] before it is released. We appreciate your understanding and look forward to serving you!

At Better Bean Cafe, we want you to be happy with your order. If you receive an incorrect item or if your order is damaged, please let us know within [X hours/days] of receiving your order. To qualify for a refund or replacement, items must be in their original condition and packaging. Please note that prepared food and perishable items cannot be refunded due to hygiene and safety reasons. If you believe your order qualifies for a refund or replacement, please reach out to us at info@abc.com. We’ll guide you through the process and ensure your concerns are addressed. Thank you for choosing Better Bean Cafe!

At Better Bean Cafe, we value your privacy and are committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). When you place an order with us, we collect your name, phone number, and order details. This information is essential for processing and fulfilling your order, as well as for contacting you regarding your order status. We want to assure you that your personal data will never be sold to third parties. We may share your information only with trusted partners, such as delivery or payment providers, to ensure that your order is completed successfully. Your data will be retained for as long as necessary to fulfill your order and comply with legal requirements. You have the right to access or correct your personal data at any time. If you have any questions or would like to update your information, please feel free to reach out to us at info@abc.com. Thank you for trusting Better Bean Cafe with your order!